Our 2020 strategic plan provides structure and guidance for our work, bearing in mind that our present role in the city and the importance of our service to the community in that we are part of the integrated mass public transit system. Moreover, our strategic plan clearly states that all rides matter to Metro workers and every customer alike.
The company’s mission and vision are defined as follows:
As a leading player in the integrated mass public transit system, sustainability and efficiently guarantee a reliable and safe travel experience that contribute to making the city a better place.
Our vision is to be a company that all citizens can be proud of.