Our values

Our values are based on five core principles defined by Metro’s own workers. These values help us reinforce the decisions and actions adopted by all company employees; they are complementary in nature and reflect who we are as Metro personnel and what we aspire to become.

These values are summarized as follows:

Customer Orientation: we strive to be one of the best service-based companies in the country

Safety and security:  Your safety comes first.

Operational Excellence: Predictable, safe and efficient transit.

Collaboration: By working together we learn and progress quicker.

Transparency:  Transparency is at the core of all our actions